Politique d’expédition
Shipping & Delivery
We’re committed to getting your CITYSPORTS® products to you quickly, safely, and efficiently — wherever you are in Europe.
📦 Processing Time
All orders are processed within 1–2 working days after payment confirmation.
Please note: During peak seasons or promotional periods, processing times may take slightly longer.
🚚 Delivery Time
We deliver from our European warehouses to most EU countries.
Estimated delivery times (after dispatch):
Region Carrier Estimated Delivery
Germany DPD / DHL 2–5 working days
Austria / Netherlands / Belgium / Luxembourg DPD 3–6 working days
France / Italy / Spain DPD / GLS 3–7 working days
Other EU countries DPD / DHL 4–8 working days
Deliveries are made Monday to Friday. No weekend or public holiday delivery.
💰 Shipping Costs
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Germany: Free shipping
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EU countries: Free shipping
All prices include VAT (Value Added Tax).
🔍 Order Tracking
Once your order has been shipped, you will receive an email with your tracking number and courier link.
You can track your parcel at any time to stay updated on delivery progress.
⚠️ Important Notes
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Please ensure your shipping address and contact details are correct before confirming your order.
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If your package cannot be delivered due to incorrect or incomplete address information, additional shipping charges may apply.
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In rare cases (e.g., severe weather, customs inspection), delivery may be slightly delayed.
📨 Need Help?
If you haven’t received your order within the expected timeframe, or your tracking shows no update, please contact our support team at
📧support@citysportspro.com
We’ll be happy to assist you.
💪 Stay Active, Stay CITYSPORTS
Fast shipping. Reliable service. Smooth experience